Customer experience has entered an exciting new phase. Technology is now delivering real, practical benefits for both organisations and customers – not through hype, but through better design, smarter integration and clearer intent. The biggest winners are customers, who benefit from faster resolution, clearer communication and more consistent service – all aligned with rising expectations….
U.S. Treasury yields fell on Tuesday after the latest retail sales report missed expectations. The benchmark 10-year Treasury yield was more than 5 basis points lower at 4.145%, while the 30-year Treasury yield dropped more than 6 basis points to 4.787%. The 2-year Treasury note yield was down more than 3 basis points at 3.452%. One basis point is equivalent to…
Is your CX customer ready? Customer experience has entered an exciting new phase. Technology is now delivering real, practical benefits for both organisations and customers – not through hype, but through better design, smarter integration and clearer intent. The biggest winners are customers, who benefit from faster resolution, clearer communication and more consistent service –…
The logo of Japanese entertainment and electronics giant Sony is displayed at the company’s headquarters in Tokyo on May 14, 2025. Kazuhiro Nogi | Afp | Getty Images Sony on Thursday reported a rise in operating profit that beat expectations, supported by favorable foreign exchange rates despite surging memory chip costs. Here are Sony’s December…
An employee works on the production line of power batteries and box chassis for new energy vehicles at a workshop on July 11, 2025 in Huaibei, Anhui Province of China. Li Xin | Visual China Group | Getty Images China’s economy ended the year on a slightly less gloomy note, as factory activity expanded in…
Lucid Motors gets rave reviews from critics. But it’s sorely lacking customers. That’s a problem the company can’t afford. The Arizona-based EV maker has top-shelf tech, deep-pocketed backers, and highly praised cars. However, it has struggled to meet production targets, and has been unable to steal the spotlight away from established luxury brands with century-old…
It may fumble its final moments but Weapons builds on the successes of filmmaker Zach Cregger’s previous effort Barbarian, harnessing many of the same techniques to create a more sophisticated, polished and consistently engrossing horror film. Weapons shows that it’s entirely possible to craft a pitch-black fairy tale set in the modern world. Weapons is…
(COMBO) This combination of pictures created on February 21, 2020 shows US President Donald Trump delivers remarks at a Keep America Great rally in Phoenix, Arizona, on February 19, 2020. Russian President Vladimir Putin delivers a speech during a ceremony in Jerusalem on January 23, 2020 commemorating the people of Leningrad during the Second World…
People shop for groceries at a store in New York City, U.S., July 15, 2025. Jeenah Moon | Reuters Expectations are a funny thing. When we say that something meets expectations, we tend to mean it in a positive way, suggesting that a hurdle has been cleared or the result is welcome. But what happens…
High rise buildings, including the China Zun or CITIC Tower (L, back) is seen at the Central Business Distric (CBD) from the Tuanjiehu park in Beijing on June 2, 2025. Adek Berry | Afp | Getty Images China’s economy grew at a faster-than-expected rate in the second quarter, keeping the country on track to meet…
