Connect acquires Elerian AI to expand AI services offering

Connect acquires Elerian AI to expand AI services offering

Dion Millson, Elerian AI founder and CEO. Connect, which positions itself as an international leader in technology-enabled customer experience (CX), has acquired Elerian AI, a specialist in conversational AI-optimised contact centres. This acquisition uniquely positions Connect to provide digital assistants that provide natural, frictionless caller experiences, which allow its customers to scale their contact centres…

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Africa: Ajua Merges With Rms to Expand African Customer Experience Reach

Africa: Visa Partners Yellow Card to Expand Stablecoin Payments Across Africa

TLDR Visa has partnered with Yellow Card to pilot stablecoin-powered cross-border payments across CEMEA The collaboration will test integration with Visa Direct, enabling businesses to send stablecoin-backed transfers directly to users’ bank or card-linked accounts Sub-Saharan Africa has witnessed consistent monthly stablecoin remittances exceeding $500 billion between 2022 and 2024 Visa has partnered with Yellow…

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Africa: Ajua Merges With Rms to Expand African Customer Experience Reach

Africa: Orange, Risingsud Partner to Help African Startups Expand in France

TLDR Orange Middle East and Africa has signed a three-year strategic partnership with risingSUD Startups from the Orange Digital Centre (ODC) network will receive customised support from risingSUD to establish a presence in southern France The collaboration aims to connect innovation hubs across Africa, the Middle East, and Europe, promoting cross-border entrepreneurship Orange Middle East…

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