Power utility Eskom expands support with a new customer service model. (Photograph: Pixabay.) Power utility Eskom is rolling out a new customer service model that features mobile customer hubs, digital platforms and self-service tools. This, after Eskom chairperson Mteto Nyati told ITWeb that leveraging digital technologies will be key to reducing operational costs and enhancing…
The prospect of Eskom meeting its March 2026 or March 2027 smart meter roll-out targets looks increasingly unlikely. The utility has only installed and uploaded 75 736 smart meters on feeders affected by load reduction of its target of 577 347 for March 2026, amounting to just 13.1% of the total. The smart meters are meant to…
Eskom hopes to cut down on electricity theft though smart meters. (Image: Pixabay) Power utility Eskom has installed just over 73 500 smart meters – roughly an eighth of its target – as it races to eliminate load reduction by March 2027. In a recent statement, Eskom said more than 90% of the 73 523…
Eskom has formally created a new renewable energy subsidiary, Eskom Green, as part of its unbundling process – a move aimed at accelerating the utility’s expansion into South Africa’s fast-expanding clean energy sector. Government hopes to complete the unbundling by 2030. A phased approach will allow Eskom and the state to manage financial, legal and…
Thyspunt in the Eastern Cape and Bantamsklip in the Overberg are proposed sites for which Eskom has initiated an environmental impact assessment process to approve a site for a third nuclear power station for South Africa. Four months ago, final environmental authorisation was given for the construction of a second nuclear power plant for South…
Eskom’s Kendal coal-fired power station. Siphiwe Sibeko/Reuters Eskom on Friday reported profit after tax of R24.3-billion for the six months to the end of September, roughly 37% higher than the same period last year. In September Eskom reported its first full-year profit in eight years after a sudden turnaround in the performance of its coal-fired…
Combining academia, industry and national policy, the Eskom-SANEDI Chair in Artificial Intelligence in Energy is set to solve South Africa’s energy challenges by harnessing the power of AI. The chair was established after the University of Pretoria (UP), Eskom, and the South African National Energy Development Institute (SANEDI) signed a formal memorandum of agreement (MOA)….
The smart meters enable two-way visibility into electricity consumption. Eskom doesn’t know how much its 6.2 million smart meter rollout will cost, doesn’t have all the meters in stock, and hasn’t finalised procurement – yet insists it will meet its March 2026 target of 577 000 installations. During a presentation to the portfolio committee on…
Eskom has simplified how households and small businesses connect their rooftop solar and other so-called “small-scale embedded generation” (SSEG) systems to the national grid, cutting costs and red tape. The utility said on Tuesday that its revised compliance and registration process will make legal grid connection “easier, safer and more affordable”, while keeping safety standards…
Eskom chairman Mteto Nyati Eskom has reported R16-billion in profit after tax for 2025 — for the first time in eight years. That compares to a R55-billion after-tax loss for the 2024 financial year. Board chairman Mteto Nyati told reporters on Tuesday that Eskom’s two-year debt relief plan, adopted in 2023, had started showing results….
