Stefan Steinle, executive VP and head of global customer support at SAP. AI is reshaping enterprise support and changing how solution providers think and operate, says Stefan Steinle, executive VP and head of global customer support at SAP, who adds that support has evolved into a strategic driver of business value. Support in this context…
Rogue AI threatens enterprises as rapid innovation accelerates automation, productivity and decision-making beyond governance and security controls. (Image: 123RF) AI is rapidly reshaping the enterprise, driving productivity, automation and faster decision-making. But alongside innovation comes a new category of risk: rogue AI, warns Citrix. Rogue AI refers to AI systems, tools or autonomous agents operating…
Boomi, the data activation company for AI, and Couchbase, Inc., the operational data platform for AI, today announced a partnership through which the two companies are collaborating closely to accelerate AI pilots to production. The companies will co-engineer solutions that give customers a production-ready foundation for agentic AI, combining Boomi’s connectivity, runtime, and governance for…
Boomi Announces Intent to Acquire Lunar.dev to Deliver Governed Agent Connectivity Across the Enterprise Boomi, the data activation company for AI, today announced it has signed a letter of intent to acquire Lunar.dev, an innovator in AI and MCP gateway. The proposed acquisition is expected to enrich the Boomi Enterprise Platform and Boomi Connect with…
South African organisations are increasingly questioning whether major enterprise technology decisions should continue to be driven by vendor timelines rather than business priorities, as pressure grows to reduce costs, manage risk, and show clearer returns on technology investment. Across industries, businesses running platforms such as SAP, Oracle, and VMware are reassessing traditional support and upgrade…
Saica Enterprise Development (Saica ED) has taken a significant step in advancing inclusive economic growth through its partnership in the ICT-focused Enterprise and Supplier Development initiative, the TrailblazeHER Programme – a Telkom-led initiative. This strategic collaboration marks Saica ED’s contribution to the digital landscape, demonstrating the adaptability and relevance of its Enterprise and Supplier Development…
STORY HIGHLIGHTS Beginning in 2019, the World Bank supported a comprehensive reform program that established Ethiopia’s first state-owned enterprises (SOEs) database, while strengthening oversight and updating the legal and governance framework. The SOEs have shifted from absorbing public funds to generating them, contributing a combined ETB 117 billion (approximately $720 million) to the national budget…
Digicloud Africa partner Synthesis is taking the lead in terms of local Google Gemini Enterprise implementations, becoming the first of its partners to deploy the latest Google Cloud AI-powered agentic platform in the whole of Africa, and implementing it for a second customer in the space of a month. Gemini Enterprise, launched last October, has…
As organisations across Africa accelerate digital transformation, remote access has shifted from a support tool to a core business enabler. Hybrid work, distributed teams, multi-site operations and cloud infrastructure demand secure, reliable connectivity – not just for convenience, but for continuity, productivity and growth. For IT resellers, managed service providers (MSPs), system integrators and enterprise…
Michael Brink, CTO of CASA Software. As it stands in 2026, large-scale IT has reached an inflection point. Innovation has led to the development of many unprecedented capabilities but also introduced an equal amount of complexity and risk. Before adding more technology this year, prudent organisations will likely shift their focus to identifying and addressing…
