The Courier Guy, a leading South African courier, has been at the forefront of local delivery services for more than 25 years. Given the nature of the business and shifting user behaviours, gaining a single view of customer communications became crucial for the company. By partnering with Telviva, The Courier Guy has been able to…
Washington, DC — The AGOA Civil Society Organization (CSO) Network welcomes the U.S. Congress’s decision to extend the African Growth and Opportunity Act (AGOA) through December 31, 2028. This extension ensures continued duty-free access for thousands of African products and strengthens one of the continent’s most important trade frameworks. Africa’s exports under AGOA exceeded US$30…
Mobile customer engagement is undergoing its most significant shift since the rise of smartphones. For years, businesses relied on SMS, e-mail and call centres to manage customer interactions. Then came apps, mobile websites and push notifications – each adding value, but also complexity. Today a new frontier is emerging, driven not by new devices but…
Heritage is for us all, and it connects humanity in space, time and place. However, with colonial occupation, alongside imposed epistemic dominance and centralised systems of heritage governance in Africa, it continues to push communities away from managing their heritage. ALSO READ: Rwandans’ awareness of cultural heritage stands at 76% – survey Colonial orientation presents…
Donve Anderson, Executive Engagement Solutions, Change Logic. Most organisations put enormous effort and financial investment into workforce engagement. Town halls are professionally produced, leadership roadshows are carefully scripted, strategy launches are timed and rehearsed. More often than not, very little actually changes after these interactions. People walk back to their desks, open their laptops and…
Most organisations put enormous effort and financial investment into workforce engagement. Town halls are professionally produced, leadership roadshows are carefully scripted, strategy launches are timed and rehearsed. More often than not, very little actually changes after these interactions. People walk back to their desks, open their laptops and carry on exactly as before. The problem…
We, the Members of the Peace and Security Council (PSC) of the African Union (AU) and African Peer Review Mechanism (APRM), meeting and marking the fifth (5th) year of our Joint Retreat, in Burayu, Ethiopia, from 29 to 30 April 2026. Recalling the Protocol Relating to the Establishment of the PSC of the AU, particularly…
Kampala, Uganda — Africa’s place in an increasingly contested global order will come under scrutiny at a two-day geopolitics conference set for April 15-16 at Makerere University, as policymakers and analysts debate whether the continent is shaping or being shaped by intensifying external interest. The conference to be held under the theme “Africa and External…
The Office of the Vice President will co-host the 2026 Africa Social Impact Summit (ASIS) High-Level Policy Engagement, as stakeholders converge to deepen policy reforms and mobilise partnerships to accelerate inclusive growth and national development. Co-hosting with the Sterling One Foundation, the engagement is positioned as a national platform for translating continental development commitments into…
Engagement season is upon us, with December being the most popular month to propose worldwide, according to The Knot. And while traditionally men have been expected to shell out for that diamond — as Beyoncé put it in 2008, he should’ve “put a ring on it” — many women are changing their expectations around who…
