Warrick Kernes, founder and CEO of the Insaka E-commerce Academy. Executives from Amazon South Africa and Takealot Fulfilment Solutions will headline this year’s Insaka E-commerce Virtual Summit, joining payments, logistics and digital marketing specialists to share practical strategies for growing online businesses. The free two-day online event, taking place on 5 and 6 August, will…
In this episode of ITWebTV, Sibahle Malinga talks to Alastair Tempest, CEO of the Ecommerce Forum South Africa, who believes the local e-commerce sector’s biggest challenge is not inadequate legislation but weak enforcement and a lack of resources to police cross-border e-commerce.#eCommerce #Retail #SouthAfrica The South African Revenue Service’s customs system is still failing to…
SARS import duties have sharply slowed cross-border e-commerce growth and intensified competition between local retailers and global platforms. (Image source: 123RF) South Africa’s cross-border e-commerce sector is entering a slower, more competitive growth cycle, primarily as a result of the import duties introduced by the South African Revenue Service (SARS) in 2024. This is one…
South African consumers are fundamentally reshaping their digital spending habits, moving away from traditional entertainment towards services that prioritize productivity, functional value, and everyday convenience. According to the Discovery Bank SpendTrend26 report, while the overall volume of online subscriptions is rising, the “composition of the basket” has shifted toward utility-driven tools like Artificial Intelligence (AI)…
Regulators have called for platform accountability, stronger legislation and improved enforcement in SA’s e-commerce industry. As South Africa’s e-commerce sector enters a new era of growth and maturity, the National Consumer Commission (NCC) is moving to tackle several challenges consumers face when making online purchases. These include misleading advertising, outdated laws, refund disputes, delivery challenges,…
Automation drives ecommerce gains in South Africa. South Africa’s e-commerce sector recorded strong growth in 2025, with order volumes across all channels increasing by 47% year-on-year (YOY), according to a new report by e-commerce marketing platform, Omnisend. The report is based on an analysis of nearly 3 000 South African e-commerce platforms, drawing on data…
Home affairs introduces doorstep delivery of passports for South African citizens living abroad. Taking a page out of the e-commerce model, the Department of Home Affairs (DHA) is introducing doorstep delivery of passports for South African citizens living abroad. The move, announced yesterday, is in line with the DHA’s digital transformation, as the custodian of…
Chinese e-commerce giant Alibaba has pledged to spend more than $50 billion on artificial intelligence over the next three years. CNBC | Evelyn Cheng SHANGHAI — Chinese tech giant Alibaba is already recouping its investment on artificial intelligence in the company’s e-commerce business, vice president Kaifu Zhang told reporters on Thursday. The Chinese tech giant…
Computer Mania needed a platform built to scale their online retail store. Realm Digital recommended and delivered a full migration from Magento to Shopify, unlocking new growth opportunities. The client For over 30 years, Computer Mania has been South Africa’s leading independent technology retailer. With 34 physical stores across the Western Cape and Gauteng and…
Naspers and Prosus CEO Fabricio Bloisi Online marketplace OLX will buy French motors classified platform La Centrale for €1.1-billion (R22.4-billion), its owner Prosus said on Friday. Amsterdam-headquartered Prosus, which is majority owned by South Africa’s Naspers and focused on food and lifestyle e-commerce, in August reported a 54% jump in its e-commerce adjusted core earnings….
