Regulators have called for platform accountability, stronger legislation and improved enforcement in SA’s e-commerce industry. As South Africa’s e-commerce sector enters a new era of growth and maturity, the National Consumer Commission (NCC) is moving to tackle several challenges consumers face when making online purchases. These include misleading advertising, outdated laws, refund disputes, delivery challenges,…
Automation drives ecommerce gains in South Africa. South Africa’s e-commerce sector recorded strong growth in 2025, with order volumes across all channels increasing by 47% year-on-year (YOY), according to a new report by e-commerce marketing platform, Omnisend. The report is based on an analysis of nearly 3 000 South African e-commerce platforms, drawing on data…
Home affairs introduces doorstep delivery of passports for South African citizens living abroad. Taking a page out of the e-commerce model, the Department of Home Affairs (DHA) is introducing doorstep delivery of passports for South African citizens living abroad. The move, announced yesterday, is in line with the DHA’s digital transformation, as the custodian of…
Chinese e-commerce giant Alibaba has pledged to spend more than $50 billion on artificial intelligence over the next three years. CNBC | Evelyn Cheng SHANGHAI — Chinese tech giant Alibaba is already recouping its investment on artificial intelligence in the company’s e-commerce business, vice president Kaifu Zhang told reporters on Thursday. The Chinese tech giant…
Computer Mania needed a platform built to scale their online retail store. Realm Digital recommended and delivered a full migration from Magento to Shopify, unlocking new growth opportunities. The client For over 30 years, Computer Mania has been South Africa’s leading independent technology retailer. With 34 physical stores across the Western Cape and Gauteng and…
Naspers and Prosus CEO Fabricio Bloisi Online marketplace OLX will buy French motors classified platform La Centrale for €1.1-billion (R22.4-billion), its owner Prosus said on Friday. Amsterdam-headquartered Prosus, which is majority owned by South Africa’s Naspers and focused on food and lifestyle e-commerce, in August reported a 54% jump in its e-commerce adjusted core earnings….
E-commerce turnover is expected to exceed R130 billion by the end of 2025, potentially capturing 10% of SA’s total retail market for the first time. Local remains lekker for South African online shoppers, as Naspers-owned e-commerce group Takealot maintains its grip on the market. This is despite international e-commerce retailers – such as Amazon, Shein…
If you work in ICT distribution, you’ve felt the shift. E-commerce has moved from a bolt-on to a business essential. What started as a convenience has become the way many customers expect to do business. Some see this as disruptive. I don’t. I see it as an enabler. That doesn’t mean it’s easy. It’s a…
The Proudly South African and DTIC-driven e-commerce platforms will launch in July. Taking advantage of South Africa’s burgeoning e-commerce space, Proudly South African (Proudly SA) plans to establish two e-commerce platforms. Initiated in partnership with the Department of Trade, Industry and Competition (DTIC), the platforms – Shop Proudly SA and Market Access Platform (MAP) –…
Technology investor Naspers reported a significant improvement in its financial performance for the year ended 31 March 2025, driven by strong growth and improved profitability in its global e-commerce portfolio. Naspers’ logo is pictured on a smartphone in this illustration taken, 4 December 2021. Reuters/Dado Ruvic/Illustration Group core headline earnings rose 46% to $3.1bn, while…
