WhatsApp is eating South African operators’ revenue
South Africa’s mobile operators carried 21.5% more voice traffic in 2025 than the year before but earned R10.4-billion less from mobile services, according to Icasa’s latest State of the ICT Sector report — the starkest illustration yet of the revenue squeeze being inflicted by so-called over-the-top (OTT) platforms and intensifying price competition. Total mobile services…
