Tech issues disrupt GP education’s contact centre

Tech issues disrupt GP education’s contact centre

Gauteng’s education department is working to resolve technical issues impacting its call centre number. The Gauteng Department of Education (GDE) says its 0800 000 789 call centre number is experiencing technical issues. This comes as the provincial education department is in the process of its 2026 online admissions application period for grades one and eight,…

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Agentic AI poised to disrupt banking

Agentic AI poised to disrupt banking

Sergio Barbosa, CEO of FutureBank. Sergio Barbosa, CEO of fintech firm FutureBank, says traditional, rule-based and rigid automated technology is giving way to agentic AI to enable intelligent, adaptive and customer-centric banking. Agentic AI represents the future of financial services, adds Barbosa. “Traditional automation relies on fixed rules, which limits adaptability and intelligence. Agentic AI,…

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