Africa: Airtel Africa Reaffirms Commitment to Customer Service Delivery

Africa: Airtel Africa Reaffirms Commitment to Customer Service Delivery

Airtel Africa has reiterated its commitment to delivering unmatched experience to its 183.5 million customers through continuous investment in its network, advanced technologies and strategic partnerships to further expand its coverage and capacity to drive digital and financial inclusion on the continent. Airtel Africa’s CEO, Sunil Taldar, who gave the commitment in a statement, said:…

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Takealot raises free delivery threshold to R750

Takealot raises free delivery threshold to R750

South Africa’s largest online marketplace, Takealot.com, has increased the minimum order value required to qualify for free delivery from R650 to R750. Alongside the threshold increase, the retailer has altered its checkout process to automatically select premium, paid delivery options by default, even when an order meets the criteria for free shipping. Read: Apple refreshes…

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Africa: Airtel Africa Reaffirms Commitment to Customer Service Delivery

Africa: Making Every Net Count – Evidence, Delivery and Impact At Scale

Insecticide-treated nets (ITNs) remain one of the most effective malaria prevention tools available. But in Nigeria, where the burden of malaria remains exceptionally high, making every net count means ensuring their full protective benefits can be realised — reaching every household, supporting correct and consistent use, and generating evidence that can improve future efforts. Malaria…

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iOCO announces local delivery layer for OpenText in AWS

iOCO announces local delivery layer for OpenText in AWS

Rian Van Greunen, iOCO Managing Director for Automation Cluster. iOCO and AWS have teamed up to help OpenText customers modernise information management environments, strengthen data governance and become AI-ready without compromising data residency requirements. Speaking ahead of the OpenText Summit Africa to be held in Johannesburg soon, Rian Van Greunen, iOCO Managing Director for Automation…

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Vumela invests R20m in delivery start-up Breaze

Vumela invests R20m in delivery start-up Breaze

Breaze Delivery co-founders Avi Maja and Braden Snyman, with courier drivers. (Image: Supplied) The Vumela Enterprise Development Fund has invested R20 million in South African logistics technology company Breaze Delivery, providing growth capital to help the business expand its technology platform, driver network and geographic footprint. The investment, according to a statement, forms part of…

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Africa: Airtel Africa Reaffirms Commitment to Customer Service Delivery

Africa: Niger’s Service Delivery Shift – Reduced Stockouts, Faster Financing, and Improved Staffing

STORY HIGHLIGHTS Essential medicine shortages in Niger’s Maradi region have dropped significantly, with stockout days declining from 16 in 2022 to 5 in 2025, improving children’s health outcomes. The Public Sector Management for Resilience and Service Delivery Program links funding to real results, ensuring clinics and schools receive much-needed supplies. Transparent, incentive-driven deployment policies help…

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