How fintech, real-time data and retail tech are redefining loyalty in SA
As South African consumers navigate rising living costs and persistent economic pressure, loyalty programmes have evolved from “nice-to-have” perks into essential value engines. Thabiso Msimanga, Head of Customer at X, Bigly Labs by Dis-Chem. Image supplied At the same time, fintech innovation, real-time data and AI-powered retail technology are converging to reshape what loyalty looks…
