How AI-enabled onboarding automation cuts costs, improves efficiency

How AI-enabled onboarding automation cuts costs, improves efficiency

Jeremy Engelbrecht, Managing Director, SoftiDoc. For banks, insurers and retailers, onboarding customers has long been a time-consuming and costly process, prone to delays and possible errors and risk. AI-enabled automation allows organisations to slash the time taken to onboard new customers, dramatically reduce costs and improve accuracy and efficiency. This is according to Jeremy Engelbrecht,…

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Africa: UN Peacekeeping Missions Under Strain As Funding Cuts and New Threats Grow

Africa: UN Peacekeeping Missions Under Strain As Funding Cuts and New Threats Grow

From election support in the Central African Republic to patrols in the disputed Abyei region, UN peacekeepers are operating in increasingly volatile environments – but shrinking resources and new threats, including drone warfare, are testing their ability to keep communities safe. Briefing ambassadors in the Security Council, senior Headquarters and field officials warned that peacekeeping…

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Theft and power cuts hammer SA telecoms operators

Theft and power cuts hammer SA telecoms operators

Telecommunications infrastructure theft and power outages continue to hold back connectivity in South Africa, with the cost burden on mobile and fibre operators more than doubling in a year. According to communications regulator Icasa’s latest State of the ICT Sector report, published last week, the rate of telecoms equipment theft grew significantly between 2024 and…

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Why 2026 will be the year of IT consolidation: Simplifying the tech stack to survive budget cuts

Why 2026 will be the year of IT consolidation: Simplifying the tech stack to survive budget cuts

The market is shifting away from isolated point solutions towards converged technology ecosystems. For most of the past decade, enterprise IT strategy followed a simple formula: add another tool. A new platform would solve a vulnerability, another would improve collaboration and a chatbot would enhance engagement. Each new challenge introduced another layer of technology. Individually,…

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