Connect acquires Elerian AI to expand AI services offering

Connect acquires Elerian AI to expand AI services offering

Dion Millson, Elerian AI founder and CEO. Connect, which positions itself as an international leader in technology-enabled customer experience (CX), has acquired Elerian AI, a specialist in conversational AI-optimised contact centres. This acquisition uniquely positions Connect to provide digital assistants that provide natural, frictionless caller experiences, which allow its customers to scale their contact centres…

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Huawei Connect 2025 showcases pathways to industrial transformation

Huawei Connect 2025 showcases pathways to industrial transformation

Communications & digital technologies minister Solly Malatsi Huawei held its highly anticipated Huawei South Africa Connect 2025 in Johannesburg, bringing together more than 2 900 leaders from government, business and the technology sector to explore how intelligent technologies can power the country’s advance from digital adoption to intelligent transformation. Themed Accelerate Industrial Digital Intelligence for South…

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