ChatGPT enters global ranking of most impersonated brands

ChatGPT enters global ranking of most impersonated brands

Microsoft remained the world’s most impersonated brand in phishing attacks during the second quarter of 2026, while ChatGPT entered the rankings for the first time as cybercriminals increasingly exploit trusted brands and AI platforms to steal users’ personal and financial information. This is according to the latest Brand Phishing Ranking for Q2 2026 from Check…

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OpenAI debuts ChatGPT Work – and GPT-5.6

OpenAI debuts ChatGPT Work – and GPT-5.6

OpenAI has showcased a new AI agent meant to help white-collar workers access the power of coding tools without the price shock. The agent, called ChatGPT Work, combines OpenAI’s popular chatbot with its AI coding tool, Codex, to create documents, presentations and websites, the company said. The service is powered by OpenAI’s most advanced AI…

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Customers prefer ChatGPT to your company’s AI chatbot

Customers prefer ChatGPT to your company’s AI chatbot

Companies, including South African firms, are pouring money into customer service chatbots, but their customers are increasingly going elsewhere for help. New research from Gartner has found that customers are about three times more likely to turn to third-party generative AI tools than to a company’s own chatbot when trying to resolve a service issue….

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ChatGPT market share drops below 50% for first time

ChatGPT market share drops below 50% for first time

More than three and a half years after the public launch of ChatGPT, the generative AI industry is entering a mature, hyper-competitive era. While OpenAI’s chatbot remains the global incumbent, its market share has officially slipped below the 50% threshold for the first time. According to analytics firm Sensor Tower’s State of AI Report for…

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OpenAI plans ChatGPT ‘super app’

OpenAI plans ChatGPT ‘super app’

OpenAI is planning its biggest ChatGPT overhaul yet, aiming to turn it into a “super app” with coding tools and AI agents to boost revenue ahead of a potential stock market listing, the Financial Times reported on Sunday. The changes are part of a broader reorganisation at OpenAI as it shifts resources to target lucrative…

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Mom of Auburn college student missing in Japan says they argued over ChatGPT before he disappeared

Mom of Auburn college student missing in Japan says they argued over ChatGPT before he disappeared

The mom of the American college student missing in Japan told CBS News the two had an argument over her use of ChatGPT on their vacation before he disappeared.  James “Weston” Higginbotham, a 20-year-old Auburn University engineering student, has been missing since May 29. Nancy Higginbotham called the use of ChatGPT “a sore subject” between her and…

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OpenAI’s ChatGPT an ‘inflection point’ in technology

OpenAI’s ChatGPT an ‘inflection point’ in technology

Johnson Idesoh, group chief information and technology officer, Absa Group. (Photograph by Lesley Moyo) ChatGPT’s release in November 2022 marked a true technological inflection point; not an incremental shift but a discontinuity reshaping how we work, communicate and create value, says Johnson Idesoh, group chief information and technology officer at Absa Group. He adds that the…

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Africa: Does Adding ‘Please’ and ‘Thank You’ to Your ChatGPT Prompts Really Waste Energy?

Africa: Does Adding ‘Please’ and ‘Thank You’ to Your ChatGPT Prompts Really Waste Energy?

Cut the words “please” and “thank you” from your next ChatGPT query and, if you believe some of the talk online, you might think you are helping save the planet. The idea sounds plausible because AI systems process text incrementally: longer prompts require slightly more computation and therefore use more energy. OpenAI’s chief executive Sam…

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