Ready or not, AI has changed the ERP landscape

Ready or not, AI has changed the ERP landscape

AI is reshaping ERP strategies as companies pivot to adapt amid digital transformation, budget pressures and evolving business priorities. (Image: 123RF) AI is reshaping the enterprise software landscape, influencing decisions on enterprise resource planning (ERP) migration, upgrades and management, according to technology professionals. Companies are reviewing their ERP strategies as they balance digital transformation goals…

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AI has fundamentally changed enterprise support

AI has fundamentally changed enterprise support

Stefan Steinle, executive VP and head of global customer support at SAP. AI is reshaping enterprise support and changing how solution providers think and operate, says Stefan Steinle, executive VP and head of global customer support at SAP, who adds that support has evolved into a strategic driver of business value. Support in this context…

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