Small businesses don’t fail because they don’t work hard. They fail, plateau, or stay “small” because they run out of repeatable growth. One of the most underestimated blockers to scale is customer experience for small businesses, yet it is also one of the least measured drivers of growth. Often in the SME world, CX is…
STORY HIGHLIGHTS Launched in 2023, the South Sudan Women Social and Economic Empowerment Project (SSWSEEP) is a four-year project funded by the World Bank and implemented by the Government through the Ministry of Gender, Child, and Social Welfare (MGCSW). SSWSEEP delivers business skills training, leadership coaching, and market linkage opportunities, along with financial support to…
Data democratisation has become one of the most talked about strategies in modern analytics, yet many organisations are discovering that simply giving people access to data does not automatically lead to better decisions. In fact, as businesses generate and store more information than ever before, the real challenge is no longer availability but confidence. Teams…
Cybersecurity is undergoing a quiet but important shift in South African boardrooms: from a defensive cost centre to a strategic business enabler. That was the central theme of a recent TechCentral TCS+ podcast discussion featuring Vodacom Business acting executive head for cloud security Lukhanyo Zahela and KnowBe4 Africa senior vice-president for content strategy Anna Collard….
Rahana Vally, Director at Brilliant Link. (Image: Supplied) As organisations enter a new financial year in March, many finance and operational leaders are reviewing their technology landscape, weighing up whether their current systems can support growth, automation and smarter decision-making. For those considering a new ERP platform, the same pattern plays out repeatedly: the product…
While cloud PBX solutions come with plenty of benefits, it is not always the right fit for your business. As businesses navigate the digital era, we’re seeing a notable shift towards cloud PBX communication solutions. TRUENAV, which positions itself as a leading South African provider of telecommunications solutions, highlights that while cloud PBX (private branch exchange)…
AI has moved from theory to practice. It has slipped into everyday workflows, reshaped expectations and set a new standard for productivity. Microsoft 365 Copilot sits at the centre of this shift. It brings advanced AI into the tools people already trust: Word, Excel, PowerPoint, Outlook, Teams. The familiar becomes more powerful and work begins…
As the world prepares for another Black Friday (28 November), South African small and medium enterprises (SMEs) have a golden opportunity to stand out from the big brand noise by offering more value-driven, authentic alternatives. “Big retailers may win on price, but small businesses can win on connection,” saysSudir Sahadeo, Regional Investment Manager at Business…
Sense Hub was created for enterprise customers seeking faster, repeatable delivery of outcomes focused IoT projects. iONLINE Connected Networks, a global IoT connectivity provider, continues its mission to simplify the complexity of IoT by uniting device, connectivity and platform into complete, outcome-driven solutions. That vision comes to life today with the launch of Sense Hub,…
Liquid C2 and Microsoft hosted an artificial intelligence in action event with senior IT and business decision-makers recently Johannesburg is a city that measures ideas by outcomes. So, when Liquid C2 in conjunction with Microsoft hosted its artificial intelligence in action event with senior IT and business decision-makers recently, the conversation skipped the hype and…
