ECape eyes being BPO powerhouse in SA
The Eastern Cape province looks to solidify itself as a key contender in the business process outsourcing sector.
Tag: BPO
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Meet your AI assistant: MobiAgent set to supercharge BPO businesses
MobiAgent is designed to work alongside humans. (Image source: 123RF) By now, most business owners are well aware of the simple maxim that if you’re not using AI, you’re getting left behind. The trickier question by far is how to get AI working for your business and adding measurable, traceable value – and digital telecommunications…