Communications regulator Icasa has gazetted an update to its consumer-protection rules that will materially change how mobile data, voice and SMS bundles work – and sharply limit how operators bill customers once those bundles are depleted. Published in the Government Gazette on 23 January, the end-user and subscriber service charter amendment regulations introduce stricter requirements…
An aerial view of Johannesburg, which is beset by billing issues. City Power, which has taken sole responsibility for electricity billing in the Johannesburg metropolitan area, has met with hundreds of residents and businesses to address account queries and discrepancies. In collaboration with other City of Johannesburg departments, the utility said the engagement “allowed customers…
The UnitedHealth logo on a laptop arranged in New York, US, on Friday, July 7, 2023. Gabby Jones | Bloomberg | Getty Images UnitedHealth Group revealed Thursday it is facing a Justice Department investigation over its insurance arm’s Medicare billing practices. In a securities filing, the company said it has started complying with formal criminal…
City Power is taking over electricity billing from the City of Johannesburg. City Power has assumed control of electricity billing, in a bid to “resolve the long-standing billing challenges” experienced with the City of Johannesburg (COJ). The handover, effective from the start of this month, gives the utility full control of the billing process. “This…
Kemp Munnik, structuring and tax strategy specialist. The world of tax consulting is on the cusp of a transformation few could have predicted just a decade ago. I recently had an in-depth conversation on this topic with Johan Steyn, a well-known artificial intelligence (AI) thought leader. AI is not only revolutionising how tax firms operate…
