Jeremy Engelbrecht, Managing Director, SoftiDoc. For banks, insurers and retailers, onboarding customers has long been a time-consuming and costly process, prone to delays and possible errors and risk. AI-enabled automation allows organisations to slash the time taken to onboard new customers, dramatically reduce costs and improve accuracy and efficiency. This is according to Jeremy Engelbrecht,…
Snap Inc. has announced a significant workforce reduction, laying off approximately 1,000 employees, which is roughly 16% of its total staff. In a company-wide memo, CEO Evan Spiegel framed the cuts as a move to increase operational velocity by replacing repetitive manual tasks with advanced artificial intelligence. In addition to the layoffs, the company is…
The Planera report underscores need for reskilling as AI targets routine work but strengthens demand for judgement-driven, hands-on professions. (Image source: 123RF) Advances in artificial intelligence (AI), robotics and machine learning are accelerating structural shifts in the global labour market, with white-collar occupations facing the greatest threat of being replaced by automation. This is according…
Steve Burke, is the executive for agentic automation at iqbusiness For more than a decade, automation inside banks has been used discreetly and on a distributed basis, principally for task automation. It handled bits of processes, typically within business silos. That limited, incremental approach made sense when robotic process automation (RPA) was deterministic, fragile and…
As the season of giving unfolds, cybercriminals are taking advantage of holiday stress and the rush. In 2025, festive season scams are not only more common, they’re powered by AI and automation, making them harder to spot. Researchers at Check Point detected 33,502 Christmas-themed phishing emails in the past two weeks alone, along with more…
Robotic process automation is dead. For more than a decade, robotic process automation (RPA) was the poster child of automation. It delivered solid value: it automated repetitive tasks, reduced manual effort, and bought organisations time while they modernised core systems. But today, a fundamental truth is unavoidable: RPA as a strategic automation paradigm is dead. …
Johan Steyn, founder, AIforBusiness.net For decades, the path from education to employment followed a predictable rhythm: a degree, an internship, and a first job that served as a training ground for the future. Today, that rhythm has broken. Artificial intelligence (AI) is quietly taking over the entry-level tasks that once helped young professionals find their…
Tertius Zitzke, CEO at 4Sight Holdings, and Eugene Cronje: Divisional Director: Intelligent Automation, 4Sight. 4Sight Holdings gained global recognition for its domain expertise and industry innovation at the prestigious Global Microsoft Partner of the Year Awards, securing an Intelligent Automation Partner of the Year finalist nomination. “The finalist nomination is a prolific achievement because 4Sight…
Strategix, which positions itself as a leading provider of Microsoft Dynamics 365 and enterprise technology solutions, is pleased to announce the acquisition of Youngblood Consulting, a South African-based data company renowned for its expertise in database management, traditional and modern business intelligence solutions, Azure Power Platform and Managed Services as well as IOT-driven platforms. This…
Tertius Zitzke JSE-listed 4Sight Holdings has reported a sharp rise in profits for the first half of its 2026 financial year, powered by its AI solutions. For the six months to 31 August 2025, group revenue climbed 6.8% to R578.7-million from R542-million a year earlier, while operating profit surged 35.7% to R48.3-million. Gross profit rose…
