DY/DX urges South African leaders to adopt a skeptical, evidence-based approach to AI and to recognise that real transformation requires process and behaviour change. Geoff Cohen, partner at DY/DX South African businesses are racing to deploy artificial intelligence (AI), but many risk confusing automation with true AI with potentially costly consequences. Speaking at the Knowledge…
Junaid Hussain, head of digital services support at Ricoh South Africa. If you are still using skilled people to do repetitive tasks, you’re wasting resources. Automation exists to change that. When people talk about digital transformation, the focus is usually on cost. But in my experience, the real opportunity lies in how we use automation…
For decades, the promise of workplace automation revolved around one simple idea: machines would handle the repetitive tasks so humans could focus on higher-value work. But as artificial intelligence continues to evolve, that narrative is shifting. Today we’re seeing the emergence of a new innovation, agentic AI, where intelligent digital agents automate and also actively…
Obsidian Systems chief marketing officer Angela Ho On 30 June 2025, more than 100 professionals from across South Africa’s leading finance, telecommunications, retail and IT sectors tuned in to the highly anticipated webinar “Automation in Jira: Do More with Less”. This collaborative event was hosted by Obsidian Systems and Atlassian, and powered by TechCentral. In…
