The CEM Africa Summit 2025 is set to redefine the future of customer experience (CX) by placing Artificial Intelligence (AI) at the heart of the conversation. With the rapid evolution of AI technologies, the summit will bring together thought leaders, innovators, and industry experts to explore how AI is transforming CX across industries such as…
Workonline and Equinix unite to improve connectivity and drive digital transformation across Africa. Pan-African IP transit provider Workonline Communications has expanded its reach with a new point of presence at Equinix’s JN1 data centre in Johannesburg. In a statement, Workonline says the deployment is part of efforts to deepen the strategic collaboration with Equinix, adding…
What: The African Union Commission (AUC), through its Department of Political Affairs, Peace and Security, in partnership with the Government of Ethiopia through the Ethiopian Civil Service Commission, will host the 10th Continental Africa Public Service Day (APSD). When: 21-23 June 2025 Where: African Union HQ, Addis Ababa, Ethiopia, Registration form to participate in the…
The British Deputy High Commissioner, Mr. Jonny Baxter, reaffirmed the UK’s commitment to supporting inclusive economic growth and sustainable development across the country. He made this statement at the second edition of W.O.M.A.N by Alitheia, a high-level forum for Women in Manufacturing, Agribusiness, and Nutrition and key stakeholders, hosted by Alitheia Capital, a pioneer in…
In the wake of America’s climate commitment reversals, Africa must make the most of its solid partnerships with Europe and China. United States (US) President Donald Trump’s attack on the global climate agenda is a risk in a world that increasingly suffers more intense extreme weather events and negative climate impacts. But as fresh climate…
With the humanitarian sector “under-funded, overstretched, and literally under attack” as crises continue in Gaza, Sudan and beyond, international support is needed more than ever, the UN’s top aid official said on Wednesday in Geneva. Tom Fletcher was speaking at the annual stock-take of his sector known as the ECOSOC Humanitarian Affairs Segment, which brings…
From Market Stalls to Media House: Rwanda’s Journey to Job Creation A sunny June day in a Kigali market, a young girl named Joy sets out a small basket of oranges along the road. She had left school due to financial hardship, and now her days are a juggling act–helping her mother with chores, walking…
Almost 4.5 million maternal, stillborn and newborn deaths were recorded in 2023. What if there was a clear path to saving 83 percent of these people? To saving 3.7 million mothers, unborn children and babies annually? According to the World Health Organization (WHO), this sort of large-scale life-saving is possible, if midwifery care is universally…
Habib Mahakian Dell Technologies South Africa has a new MD following the recent resignation of Doug Woolley, who has taken a senior role at JSE-listed Altron Group. Habib Mahakian has been named MD and vice president of Dell South Africa with immediate effect, the company said on Wednesday. This expands his current role as vice…
