Scaling with technology: How an eight-person digital insurance brokerage covered 300k+ customers
Matthew Farquhar, CFP, Executive Director at SureStart. (Picture: Supplied) Most insurance distribution models scale the traditional way; more customers mean more staff – more brokers, more back-office support staff and a larger claims team. SureStart, an authorised financial services provider (FSP 47233), an independent digital insurance broker and embedded insurance expert, has taken a different…