South Africa’s telecoms sector has a customer sentiment problem

South Africa’s telecoms sector has a customer sentiment problem

The telecommunications sector scored lowest in customer sentiment compared to other major industries in 2024, according to the PwC South African Telecommunications Sentiment Index, produced in collaboration with DataEQ. “Sentiment data offers a real-time lens into customer experience performance,” said Liska Kloppers, head of growth at DataEQ. “It empowers brands to act with precision, knowing…

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Africa: Democracy Becomes a Numbers Game in Africa’s Crowded Presidential Races

Africa: Disorder As Political Instrument – Lessons From Patrick Chabal’s Scholarship for Contemporary America

Debating Ideas reflects the values and editorial ethos of the African Arguments book series, publishing engaged, often radical, scholarship, original and activist writing from within the African continent and beyond. It offers debates and engagements, contexts and controversies, and reviews and responses flowing from the African Arguments books. It is edited and managed by the…

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South Africa’s AI Diagnostics and hearX Foundation selected for Turn.io’s 2025 Chat for Health & AI Accelerator

South Africa’s AI Diagnostics and hearX Foundation selected for Turn.io’s 2025 Chat for Health & AI Accelerator

Two South African organisations have been selected to participate in Turn.io’s 2025 Chat for Health & AI Accelerator. Chosen from 400 international applications, AI Diagnostics and hearX Foundation are part of the 10 organisations that will scale AI‑enabled health services. Image supplied. The programme enables health organisations to scale AI-powered conversational services, expanding access to…

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Africa: All of Africa Today – September 16, 2025

Africa: All of Africa Today – September 16, 2025

  Zambian Court Jails Two Men for Attempting to Kill President with Witchcraft A Zambian court sentenced Leonard Phiri from Zambia and Jasten Mabulesse Candunde from Mozambique to two years in prison for attempting to use witchcraft to kill President Hakainde Hichilema. The men were convicted under the Witchcraft Act after being arrested in December…

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Top ICT tenders: ICASA plans TV subscription inquiry

Top ICT tenders: ICASA plans TV subscription inquiry

ICASA wants to extend its almost decade-long focus on the state of competition in subscription TV broadcasting services. It’s another bumper week on National Treasury’s eTenders Portal, with almost 700 new opportunities advertised. The ICT sector, however, will have to be content with looking to a handful of public sector organisations for this week’s most…

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