AI-driven automation is helping insurers reduce turnaround times, while strengthening fraud detection and operational efficiency. Artificial intelligence (AI) is rapidly becoming a core part of South African insurers’ operating models, with firms using the technology to automate quoting, accelerate claims processing, strengthen fraud detection and improve customer service. While approaches differ, insurers increasingly view AI…
Keeping an IoT deployment connected across markets and continents has traditionally meant shipping physical Sim cards across borders, sending engineers to swap them and troubleshooting hardware that is difficult to reach. As deployments expand across countries and use cases, those manual steps become a scaling bottleneck, and every extra touchpoint adds cost, delay and risk….
LanDynamix Founder and CEO, Peter Clarke. Payment fraud is a critical and growing crisis in South Africa. It is costing billions of rands annually and showing massive spikes in digital banking and mobile app fraud. Criminals are increasingly utilising advanced social engineering, AI deepfakes and bank impersonation scams to manipulate victims into authorising transactions. This…
China’s commerce ministry has accused the US of “AI hegemonism” and threatened countermeasures after senior US officials said Chinese AI companies could face investigations, sanctions and trade restrictions over the alleged theft of US technology. The ministry said on Monday that Washington was threatening Chinese companies with punishment based on allegations they used “distillation” to…
Fezile Dali, CIO for business and commercial banking at Standard Bank Group. (Image: supplied) Data and artificial intelligence (AI) are key priorities for Standard Bank’s business and commercial banking (BCB) unit, as it looks to unlock the promise of AI and generative AI. So said Fezile Dali, CIO for BCB at Standard Bank Group, in…
Spectrum that communications regulator Icasa set aside for a wholesale open-access network remains unassigned more than four years after cabinet moved to scrap the scheme – and the regulator has now said it will not discuss the Woan in its long-term spectrum planning at all. Icasa’s position is set out in the International Mobile Telecommunications…
Eskom’s distribution business is preparing to participate in SA’s emerging competitive multi-market environment. (Image source: iStock) National Treasury’s eTenders Portal rebounds this week, with representations from national and provincial government departments dominating the edition. However, it is a request for information from state electricity utility Eskom that takes top spot. In its documentation, the business…
Endeavor South Africa MD Alison Collier For most of the past decade, a South African tech founder looking to sell had to hope a foreign buyer came knocking. That has changed – and it is the country’s banks doing the knocking. Newly released research by the SA SME Fund, Endeavor South Africa and industry body…
Tecnotree Strengthens LATAM Growth with New Digital Transformation Contracts Worth USD 8.8 Million Tecnotree, a global leader in AI-native Digital Business Support Systems (BSS) and digital platform solutions, today announced it has secured new digital transformation contracts across Latin America with a combined value of USD 8.8 million, reinforcing the company’s continued commercial momentum and…
Cybersecurity is entering a new phase. The biggest threat to organisations is no longer necessarily a suspicious e-mail or an obviously malicious file. Increasingly, cybercriminals are exploiting the digital experiences, platforms and workflows that employees already trust. Gen Digital’s H1 2026 Threat Report highlights a clear shift in the threat landscape. Attackers are moving closer…
