Young minds innovate at G20 Tourism Hackathon

Young minds innovate at G20 Tourism Hackathon

Patricia de Lille at the G20 Tourism Hackathon with the young innovators. A group of young innovators from across SA’s universities recently gathered at Sabi River Sun Resort, in Mpumalanga, for the G20 Tourism Hackathon. The event, launched by minister of tourism, Patricia de Lille, in June 2025 at the University of Western Cape, brought…

Read More
BPOs face October crunch as Windows 10 support ends

BPOs face October crunch as Windows 10 support ends

Microsoft’s October 2025 deadline for ending Windows 10 support is a ticking time bomb for BPO call centres. Security updates will stop, and as of mid-2025, roughly half of PCs worldwide were still running Windows 10, meaning many contact-centre fleets will be left exposed once patches cease. After the cutoff, unpatched Windows 10 machines will…

Read More
AFRINIC elects new board after years of turmoil

AFRINIC elects new board after years of turmoil

AFRINIC is the regional internet registry for Africa and the Indian Ocean region. The Africa Network Information Centre (AFRINIC),the regional internet registry responsible for managing internet protocol (IP)address allocation on the continent, has finally concluded its latest board elections. Headquartered in Ebene, Mauritius, AFRINIC is the regional internet registry for Africa and the Indian Ocean…

Read More
Sentech achieves clean audit and 16% revenue growth despite challenging conditions

Sentech achieves clean audit and 16% revenue growth despite challenging conditions

SMME early payments: 13 days | Socio-economic transformation spend: R431m The company reported a net loss after tax of R246m, primarily due to provision for expected credit loss (ECL) driven by the economic challenges of its customers. Looking ahead Sentech will continue to focus on accelerating digital transformation, enhancing service delivery, expanding partnerships, and growing…

Read More
South Africa’s telecoms sector has a customer sentiment problem

South Africa’s telecoms sector has a customer sentiment problem

The telecommunications sector scored lowest in customer sentiment compared to other major industries in 2024, according to the PwC South African Telecommunications Sentiment Index, produced in collaboration with DataEQ. “Sentiment data offers a real-time lens into customer experience performance,” said Liska Kloppers, head of growth at DataEQ. “It empowers brands to act with precision, knowing…

Read More
South Africa’s AI Diagnostics and hearX Foundation selected for Turn.io’s 2025 Chat for Health & AI Accelerator

South Africa’s AI Diagnostics and hearX Foundation selected for Turn.io’s 2025 Chat for Health & AI Accelerator

Two South African organisations have been selected to participate in Turn.io’s 2025 Chat for Health & AI Accelerator. Chosen from 400 international applications, AI Diagnostics and hearX Foundation are part of the 10 organisations that will scale AI‑enabled health services. Image supplied. The programme enables health organisations to scale AI-powered conversational services, expanding access to…

Read More
Top ICT tenders: ICASA plans TV subscription inquiry

Top ICT tenders: ICASA plans TV subscription inquiry

ICASA wants to extend its almost decade-long focus on the state of competition in subscription TV broadcasting services. It’s another bumper week on National Treasury’s eTenders Portal, with almost 700 new opportunities advertised. The ICT sector, however, will have to be content with looking to a handful of public sector organisations for this week’s most…

Read More