CYNK makes a strategic merger for sustainable ICT

CYNK makes a strategic merger for sustainable ICT

In a move set to redefine the future of integrated business solutions in Africa, Albert Oosthuysen, Evotel and Net Nine Nine Group CEO, has officially launched CYNK, a new holding company formed through the strategic merger of five high-impact enterprises across the technology and investment sectors. Albert Oosthuysen CYNK, officially launched on Friday, 11 July…

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Africa’s CX ecosystem should embrace a future with artificial emotional intelligence

Africa’s CX ecosystem should embrace a future with artificial emotional intelligence

Qaalfa Dibeehi, managing partner, Human2outcome. Artificial intelligence (AI) continues to advance, with developments now extending beyond emotion recognition to emotional engagement with humans. This field, called artificial emotional intelligence (AEI), is becoming increasingly relevant for customer experience (CX) professionals seeking to improve customer interactions. This is according to Qaalfa Dibeehi, managing partner at Human2outcome, who…

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From Stellenbosch to the stars

From Stellenbosch to the stars

South Africa’s space innovators have been recognised by US space agency Nasa for their cutting-edge developments in satellite technology. According to Nasa’s Small Spacecraft Technology State-of-the-Art Report for 2024, released recently, several South African space tech companies – including Cubecom, CubeSpace, NewSpace Systems and Dragonfly Aerospace – are counted among the world’s best. These companies…

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Sars ups surveillance with AI

Sars ups surveillance with AI

The South African Revenue Service (Sars) has entered its AI era — and the taxman is watching more closely than ever. With artificial intelligence now scanning bank records, crypto trades, and lifestyle mismatches, there’s nowhere left to hide. Sars is modernising its operations by integrating advanced data analytics and artificial intelligence (AI) to strengthen tax…

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No major glitches as GDE online admissions begin, says MEC

No major glitches as GDE online admissions begin, says MEC

Matome Chiloane, Gauteng MEC for education, sport, arts, culture and recreation. (Photograph by GDE) The Gauteng Department of Education (GDE) this morning kicked-off the 2026 online admissions application period for grades one and eight. The GDE marked the occasion with a “switch-on” event at the YMCA in Ga-Rankuwa,north-west of Pretoria, with Matome Chiloane, MEC for…

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Registered Communication scales independent digital delivery model amid market uncertainty

Registered Communication scales independent digital delivery model amid market uncertainty

Brad Gilmour, director at RegCom As many organisations faced growing uncertainty around the sustainability of state-linked services, the company stepped in with a compliant, technology-driven alternative for digitally verifiable communications. This ensured continuity at a time when others were struggling to maintain service. The company’s Registered Email™ and Registered SMS™ services have continued without interruption,…

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Mimecast appoints global channel lead

Mimecast appoints global channel lead

Michael McCollough, senior VP of worldwide partners and alliances at Mimecast. Cyber security firm Mimecast has named Michael McCollough as its senior VP of worldwide partners and alliances. In a statement, Mimecast said the hire was crucial as the company continues to expand its global partner ecosystem, with a particular emphasis on managed service providers…

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Tech start-ups lead way for venture capital funding

Tech start-ups lead way for venture capital funding

Southern Africa’s venture capital sector closed off 2024 with R13.35 billion in active investments across 1 325 deals. For the third consecutive year, ICT-focused start-ups continued to attract the lion’s share of venture capital (VC), accounting for nearly two-thirds of total investment. This, as data shows Southern Africa’s VC sector closed off 2024 with R13.35…

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