
Unlocking better CX and EX
The voice of the customer is a foundational pillar for transforming both employee and customer experiences.
The voice of the customer is a foundational pillar for transforming both employee and customer experiences.
A top South African diplomat said on Tuesday that US demands on domestic affirmative action policies were complicating efforts to secure a trade deal, days before a 30% tariff on South African exports to the US takes effect. South Africa has tried for months to persuade US President Donald Trump’s administration to lower the tariff…
Pick n Pay Mobile has unveiled a new app designed to significantly boost its mobile virtual network operator (MVNO) service. The app introduces an enhanced rewards program and the convenience of instant eSIM activation, giving customers greater control over their connectivity. Read: Bandwidth Blog & Smile 90.4FM Tech Tuesday: Nvidia passes $4 trillion valuation A…
KnowBe4, a cybersecurity platform that comprehensively addresses human risk management, today announced a new collaboration with Microsoft to integrate KnowBe4 SecurityCoach with the Microsoft Edge for Business browser. Browser security threats are increasing and global cybersecurity professionals should consider taking measures to reduce risk. A report by Menlo Security revealed a 140% increase in browser-based…
eMedia CEO Khalik Sherrif eMedia Holdings, the owner of free-to-air broadcaster e.tv, news channel eNCA and the Openview satellite platform, has seen strong growth in its video-on-demand platform eVOD in the 2025 financial year. According to eMedia CEO Khalik Sherrif, the company’s decision to enter the streaming video entertainment market gradually has aided eVOD’s profitability…
CRISPR gene-editing therapy has already shown immense promise in treating and curing diseases, but scientists are now revealing its potential for disease prevention. A recent paper published in Nature details how a team of researchers successfully edited a single gene in mosquitos, rendering them unable to transmit malaria. This groundbreaking development could eventually lead to…
XTRAIA XD-3300 Rigaku Corporation, a global solution partner in X-ray metrology systems and a Group company of Rigaku Holdings Corporation (headquarters: Akishima, Tokyo; CEO: Jun Kawakami; hereinafter “Rigaku”), has launched full-fledged commercial production of XTRAIA XD-3300, a high-resolution microspot X-ray diffraction system This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20250729915168/en/ Against a…
Across Europe, the Middle East and Africa, businesses are in a constant race to evolve. Markets shift, customer expectations rise, legacy systems groan under the weight of new demands, and somehow you’re expected to keep delivering – faster, smarter and more securely than ever before. We’ve seen the pressure first hand. The chief technology officer…
Following the critical and commercial success of its Fallout adaptation, Amazon is reportedly delving into another beloved video game franchise: Wolfenstein. Variety reports that Amazon is developing a series based on the alternate-history Nazi-hunting game, enlisting some of the creative minds behind the hit Fallout show. Read: Bandwidth Blog & Smile 90.4FM Tech Tuesday: Nvidia…
Zuko Mdwaba, Jem strategic enterprise partner and investor. Jem, a local HR and financial platform for frontline workers, has appointed Zuko Mdwaba as strategic enterprise partner and investor. Mdwaba is best known for building Salesforce and Workday’s African businesses from the ground up, scaling both from relative unknowns on the continent, to household names generating…