Tech - eriinfo - Page 18

Breezy Trade-In launches in South Africa, transforming device trade-ins with AI

eriinfo.com2 weeks ago08 mins

Breezy, a global leader in device trade-in and refurbishment, has officially launched its innovative trade-in technology in South Africa, marking a significant milestone in the country’s circular tech economy. The launch introduces Breezy’s artificial intelligence-powered, turnkey trade-in solutions to South African consumers through strategic partnerships with leading retailers and financial platforms. Breezy’s entry into the…

Beyond omnichannel: How opti-channel strategies are transforming CX

eriinfo.com2 weeks ago09 mins

Dion Millson, Head of AI Strategy at Connect. As operators embrace digital channels to enhance customer experience (CX) and meet evolving consumer engagement preferences and trends, the omnichannel contact centre has become the established benchmark for service delivery. By Dion Millson, Head of AI Strategy at Connect. Unlocking omnichannel capabilities allows contact centres to meet…

Prosus-owned OLX in e-commerce deal valued at R22-billion

eriinfo.com2 weeks ago01 mins

Naspers and Prosus CEO Fabricio Bloisi Online marketplace OLX will buy French motors classified platform La Centrale for €1.1-billion (R22.4-billion), its owner Prosus said on Friday. Amsterdam-headquartered Prosus, which is majority owned by South Africa’s Naspers and focused on food and lifestyle e-commerce, in August reported a 54% jump in its e-commerce adjusted core earnings….

WesBank, NAAMSA rev up for cross-country EV trip

eriinfo.com2 weeks ago03 mins

All roads lead to Gqeberha, as WesBank and NAAMSA put new energy vehicles to the test as part of a cross-country road trip. WesBank and the Automotive Business Council, also known as the National Association of Automobile Manufacturers of SA (NAAMSA), will put new energy vehicles (NEVs) to the test, as they embark on a…

US sounds alarm over hackers targeting Cisco firewalls

eriinfo.com2 weeks ago03 mins

Sarah Meyssonnier/Reuters The US government’s cyberdefence agency has issued urgent guidance to other federal agencies over hackers exploiting a previously unknown vulnerability in Cisco security devices. In an emergency directive issued on Thursday, the Cybersecurity and Infrastructure Security Agency said government cyber workers had just over one day to account for all such devices plugged…

Restoring trust in municipalities through GIS-enabled asset management systems

eriinfo.com2 weeks ago07 mins

Many municipalities struggle to deliver services efficiently due to siloed, incomplete or outdated data. Revenue collection, for example, is hampered when departments do not have a unified view of assets or service areas. Waste management often exposes these gaps. During audits, municipalities may report the number of households served, yet thousands of units (often unregistered…

Systemic risk in the age of AI

eriinfo.com2 weeks ago08 mins

People’s lives are more enmeshed with digital systems than ever before, increasing users’ vulnerability and insecurity. From data leaks like the 2017 Equifax data breach to the more recent cyberattack on British retailer Marks & Spencer, business operations and data on the internet continue to be vulnerable. There are good reasons to believe that little…

Pace of tech evolution changes GRC game

eriinfo.com2 weeks ago05 mins

If you are a GRC professional, how do you manage compliance when the goalposts never stop moving? This is one of several questions that international consultant and tech advisor Ross Saunders will discuss at the ITWeb GRC 2025 event on 30 October at The Forum, The Campus, in Bryanston. Saunders’ presentation is titled: “Racing regulation:…

who owns the future of music?

eriinfo.com2 weeks ago010 mins

The music industry took years to recover financially from the impact of the disruptive technology of peer-to-peer file sharing driven by Napster. It again finds itself at a critical junction – this time over how it navigates the terrain presented by generative artificial intelligence. A new paper by music industry veteran Charles Goldstuck argues that…

Taiwan suspends chip export controls on South Africa

eriinfo.com2 weeks ago03 mins

Taiwan has suspended its plan to impose semiconductor export restrictions on South Africa just two days after announcing the measure, according to reports from Bloomberg News. The quick reversal follows a request from Pretoria to enter negotiations over the ongoing diplomatic dispute. Read: Watch this electric hypercar beat the Bugatti Chiron speed record The dramatic,…