Black Friday traffic sees FNB app glitch

Black Friday traffic sees FNB app glitch

FNB is investigating glitches on its mobile app. Big-four bank FNB is suffering glitches on its mobile application on Black Friday. According to Downdetector, a site that monitors website outages, South Africans started reporting issues with access to the FNB app from 9am. When trying to log in to the app, earlier this morning, FNB…

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G20 a catalyst for strengthened SA-India trade and tech

G20 a catalyst for strengthened SA-India trade and tech

Eshmael Mpabanga, country head and SVP at Intellect Design. SA-India co-operation is shifting from diplomacy to delivery, with the recent G20 Leaders’ Summit pushing both countries into a more action-driven partnership. This is according to Eshmael Mpabanga, country head and SVP at Intellect Design, who adds that both countries now recognise that real progress lies in practical…

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Walmart SA app powered by global fulfilment platform

Walmart SA app powered by global fulfilment platform

André Steyn, format acceleration VP at Massmart. Walmart is betting on its omni-channel retail strategy to attract South African customers, rolling out a Walmart Africa mobile app built on the same global technology stack that powers the US retail giant’s global operations. The US multinational retailer, which operates a chain of hypermarkets, discount department stores…

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CCMA to use ‘pervasive’ WhatsApp for referrals

CCMA to use ‘pervasive’ WhatsApp for referrals

Nkosikhona Nkosi, chief information officer of the CCMA. (Photograph by Lesley Moyo) The Commission for Conciliation, Mediation and Arbitration (CCMA) plans to deploy a WhatsApp chatbotfor labour dispute referrals, as it eyes tapping into generative artificial intelligence (AI) capabilities. This is according to Nkosikhona Nkosi, chief information officer of the CCMA, in an interview with…

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Ralph Mupita on competition, AI and the future of mobile

Ralph Mupita on competition, AI and the future of mobile

South Africa’s big three telecommunications operators have all reported numbers in recent weeks, and the theme is clear: competition in prepaid has intensified sharply. Telkom’s resurgence has put pressure on both MTN and Vodacom, with MTN acknowledging it has “discernibly” lost prepaid market share. Watch the interview This is one of the topics covered in…

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