Afrizan People Intelligence BPO launches Cape Town contact centre, delivering world-class CX and creating sustainable youth employment at scale

Afrizan People Intelligence BPO launches Cape Town contact centre, delivering world-class CX and creating sustainable youth employment at scale

The ribbon cutting ceremony at Afrizan’s new contact centre. Afrizan People Intelligence BPO has opened a new contact centre in Cape Town, expanding its national footprint and creating employment opportunities for hundreds of young South Africans. The launch marks the next phase in the company’s rapid growth trajectory and strengthens its position as a high-performance…

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The real prize is a competitive electricity market

The real prize is a competitive electricity market

Sandton, the economic hub of Johannesburg – and South Africa South Africa cannot afford for Johannesburg to fail, and the city’s electricity supply is now genuinely at risk. The R5.3-billion debt that the city owes to Eskom is not being resolved in a sustainable way, and the consequences became more concrete last week. Eskom granted…

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What happened to the metaverse?

What happened to the metaverse?

Rennie Naidoo, Professor of Information Systems at the Wits School of Business Sciences. A few years ago, the metaverse seemed unavoidable. Technology companies invested billions. Consultants forecasted trillions in economic value. Executives appointed metaverse leaders. Investors bought virtual land. Analysts spoke confidently about a future in which work, entertainment, commerce and social interaction would merge…

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Cook warns of unavoidable Apple price hikes

Cook warns of unavoidable Apple price hikes

Apple CEO Tim Cook Apple plans to raise prices on its products to offset increasing memory and storage chip costs, CEO Tim Cook told the Wall Street Journal in an interview. A surge in AI-driven demand for data centres has forced consumer electronics companies into a fierce competition for dwindling supplies of the key components,…

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Lesaka pushes out Bank Zero deal deadline

Lesaka pushes out Bank Zero deal deadline

Lesaka Technologies has extended the long-stop date for its R1.1-billion acquisition of Bank Zero by nearly six months, to 31 January 2027, as the dual-listed fintech waits on the last of the regulatory consents needed to close the transaction. In a filing, Lesaka said it agreed with the sellers on 11 June to move the…

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3D heart mapping opens treatment pathway in SA

3D heart mapping opens treatment pathway in SA

The case highlights the growing role of collaboration in delivering highly-specialised treatment using South African expertise. (Image source: 123RF) A multidisciplinary team at Life Vincent Pallotti Hospital in Cape Town successfully carried out an advanced procedure to treat a life-threatening heart rhythm disorder in a patient whose condition had not responded to standard treatment options….

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Post Office moves to exit business rescue

Post Office moves to exit business rescue

The South African Post Office’s joint business rescue practitioners have asked the high court to end the entity’s business rescue, declaring the adopted plan substantially implemented nearly three years after the troubled state-owned company was placed under supervision. Anoosh Rooplal and Juanito Damons launched the application in the Pretoria high court on 12 June, seeking…

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