Westcon-Comstor tackles Africa’s ID security space

Westcon-Comstor tackles Africa’s ID security space

Tidiane Lo, VP for the MEA region at Westcon-Comstor. (Image supplied) Westcon-Comstor has confirmed an Africa-wide distribution deal with identity security provider BeyondTrust. Tidiane Lo, VP for the MEA region at Westcon-Comstor, said the agreement enables a unified distribution strategy across 51 countries, expanding scale, partner reach and market coverage. The deal applies to all…

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Rain supercharges 5G with Huawei

Rain supercharges 5G with Huawei

Rain South Africa and Huawei are jointly accelerating the deployment of a sub-1GHz massive Mimo 5G network across South Africa, with plans to scale it to a multi-thousand-site commercial network. The move marks a major breakthrough in wireless communications and opens a new chapter in the evolution of 5G, aiming to deliver ubiquitous, high-quality 5G…

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ITWeb TV: E-commerce forum urges tougher rules for Temu, Shein

ITWeb TV: E-commerce forum urges tougher rules for Temu, Shein

In this episode of ITWebTV, Sibahle Malinga talks to Alastair Tempest, CEO of the Ecommerce Forum South Africa, who believes the local e-commerce sector’s biggest challenge is not inadequate legislation but weak enforcement and a lack of resources to police cross-border e-commerce.#eCommerce #Retail #SouthAfrica The South African Revenue Service’s customs system is still failing to…

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iCE3X founder disputes R30m missing crypto claim

iCE3X founder disputes R30m missing crypto claim

The original discrepancies in Bitcoin and Litecoin balances were identified in early 2021. The founder of iCE3X, one of South Africa’s oldest crypto-currency exchanges, has challenged claims by the company’s liquidators that more than R30 million in crypto assets remain unaccounted for. Gareth Grobler, the former sole director and shareholder of iCE3X, says he has…

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Customers prefer ChatGPT to your company’s AI chatbot

Customers prefer ChatGPT to your company’s AI chatbot

Companies, including South African firms, are pouring money into customer service chatbots, but their customers are increasingly going elsewhere for help. New research from Gartner has found that customers are about three times more likely to turn to third-party generative AI tools than to a company’s own chatbot when trying to resolve a service issue….

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