Trilateral peace talks concluded constructively, Ukraine’s Zelenskyy says, with more possible next week

Trilateral peace talks concluded constructively, Ukraine’s Zelenskyy says, with more possible next week

Ukrainian President Volodymyr Zelenskyy said Saturday that two days of trilateral talks with Russia and the United States in Abu Dhabi concluded with “constructive” discussions on “possible parameters for ending the war.” The talks are the first known instance that officials from the Trump administration have sat down with both countries as part of Washington’s…

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Trends shaping the use of AI to improve CX

Trends shaping the use of AI to improve CX

Globally and locally, the customer service industry is in a state of change, driven by the proliferation of communication channels and the rise of artificial intelligence, pushing organisations to re-evaluate longstanding approaches and models to delivering exceptional service. New research shows that although nearly 90% of organisations plan to use AI to enhance the customer…

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New details emerge about Apple’s big Siri overhaul

New details emerge about Apple’s big Siri overhaul

Apple plans to revamp Siri later this year by turning the digital assistant into the company’s first artificial intelligence chatbot, Bloomberg News reported on Wednesday (paywall). The chatbot, code named Campos, will be embedded deeply into the iPhone, iPad and Mac operating systems and will replace the current Siri interface, the report said, citing people…

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HUMAIN and Infra Announce AI and Digital Financing Framework Agreement

HUMAIN and Infra Announce AI and Digital Financing Framework Agreement

HUMAIN and the National Infrastructure Fund (“Infra”) announced on the sidelines of the World Economic Forum (WEF) Annual Meeting 2026 in Davos, Switzerland, a Strategic Financing Framework Agreement of up to $1.2 billion to support the expansion of AI and digital infrastructure projects in the Kingdom of Saudi Arabia. The Framework Agreement outlines non-binding financing…

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ByteDance clinches US TikTok deal

ByteDance clinches US TikTok deal

Image: Reuters TikTok’s Chinese owner, ByteDance, has finalised a deal to establish a majority American-owned joint venture that will secure US data, to avoid a US ban on the short video app used by over 200 million Americans. The deal is a milestone for the social media firm after years of battles that began in…

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