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Year: 2026

Twilio’s Next Generation Platform: An Infrastructure Layer for Every Conversation in the Agentic Era

Twilio’s Next Generation Platform: An Infrastructure Layer for Every Conversation in the Agentic Era

eriinfo.com015 mins

Twilio (NYSE: TWLO), the infrastructure for customer engagement in the AI era, kicked off its user conference, SIGNAL, by unveiling its next generation platform capabilities for the agentic era. Generally available today, Conversation Memory, Conversation Orchestrator, Conversation Intelligence, and Agent Connect combine to turn disparate interactions into continuous, intelligent, and personal conversations across humans, agents,…

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Africa: Hantavirus Explained – Here’s What to Know

Africa: Financial Strain, Lockdowns and Fear of Infection During Disease Outbreaks Magnify Violence Against Women and Girls – New Research

eriinfo.com09 mins

When the world shut down due to the COVID-19 pandemic in early 2020, another crisis quietly grew behind closed doors. Reports from around the globe suggested that violence against women and girls was increasing. Governments, nongovernmental organizations and advocates began referring to the phenomenon as a “shadow pandemic.” To determine whether these headlines and informal…

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The 48-month phone contract trap

The 48-month phone contract trap

eriinfo.com013 mins

The four-year smartphone contract is becoming South Africa’s quiet answer to unaffordable phones – and a costly one for buyers who don’t read the fine print. A R30 000 purchase, spread over 48 months, can commit a buyer to more than R60 000 across the contract life when bundled airtime, data and insurance. The device…

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Africa: Uhuru Kenyatta Warns Trust Deficit Is Africa’s Biggest Threat to Peace

Africa: Uhuru Kenyatta Warns Trust Deficit Is Africa’s Biggest Threat to Peace

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Nairobi — Former President Uhuru Kenyatta has warned that a deepening trust deficit remains one of Africa’s greatest threats to peace, stability, and effective conflict resolution. Speaking during the 2026 Johannesburg Arbitration Week, Kenyatta said that while agreements in peace negotiations are often achieved, sustaining them remains difficult due to weakened trust between governments, institutions,…

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Saica ED expands enterprise development into the ICT sector

Saica ED expands enterprise development into the ICT sector

eriinfo.com04 mins

Saica Enterprise Development (Saica ED) has taken a significant step in advancing inclusive economic growth through its partnership in the ICT-focused Enterprise and Supplier Development initiative, the TrailblazeHER Programme – a Telkom-led initiative. This strategic collaboration marks Saica ED’s contribution to the digital landscape, demonstrating the adaptability and relevance of its Enterprise and Supplier Development…

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Africa: Hantavirus Explained – Here’s What to Know

Africa: Italy to Participate in Africa CEO Forum 2026

eriinfo.com03 mins

Rome / Kigali, May 5, 2026 — Italy will participate in the forthcoming Africa CEO Forum, reaffirming its commitment to strengthening economic partnerships with Africa and supporting sustainable, private sector-led growth, also in the framework of the so called “Piano Mattei” for Africa. The Italian presence, coordinated by the Ministry of Foreign Affairs and International…

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