Many contact centres are moving to cloud-based solutions and opex models. (Image source: 123RF) South Africa’s contact centre industry is growing fast, and BPO services are looking to agile, reliable cloud platforms to help them scale up. So says Nazeer Adam, founder and CEO of wholesale telecoms provider iMobility, whose unified multi-tenant, redundant and extremely…
Today, the World Health Organization (WHO) has added the first molecular diagnostic test for Bundibugyo virus (BDBV) to its Emergency Use Listing (EUL). The test detects the virus by identifying its genetic material in blood samples, helping confirm infection rapidly and accurately. WHO’s EUL procedure assesses the quality, safety and performance of essential health products…
Innovation underpins the World Food Programme’s work in tackling hunger. Here we look at five innovations making a real difference on the ground. From artificial intelligence to digital registration and blockchain, the World Food Programme (WFP) is scaling practical innovations to help us reach more people, more efficiently. As humanitarian needs continue to outpace resources,…
IE 11 no es compatible. Para una experiencia óptima, visite nuestro sitio en otro navegador. SIGUIENTE Dan Ndoye castiga un error de Argelia y amplía la ventaja suiza 02:18 La pasión del Mundial se vive de costa a costa en Norteamérica 04:57 Portugal ya piensa en el gran duelo de octavos de final 07:50 Modric…
Enrico Ferigolli Pick n Pay has switched on an AI shopping companion called Penny inside its asap! app, and in this episode of the TechCentral Show, retail executive for omnichannel Enrico Ferigolli takes editor Duncan McLeod through what it does and why it matters. Built on Google’s Gemini models, Penny lets customers build a grocery…
Allan Madrigal, a paramedic with the Costa Rican Red Cross, told journalists at the site that Gil had “emerged just perfect” from the ordeal. Madrigal is the rescuer who heard Gil’s faint cries for help emerging from the rubble on Sunday. “It was an emotional moment,” he recalled, explaining that at first he had not…
Pick n Pay says Penny is the first step in a broader AI strategy for its asap! delivery platform. Pick n Pay has introduced what it says is South Africa’s first fully-integrated artificial intelligence (AI)-powered grocery shopping assistant. It claims this marks a new phase in the use of generative AI within the country’s retail…
With the largely indirect negotiations between the U.S. and Iran entering a pause of at least a week for the funeral of Iran’s slain supreme leader Ayatollah Ali Khamenei, some key questions about the talks remain unanswered. Under the terms of the memorandum of understanding signed two weeks ago, both sides committed “to negotiating and…
Pick n Pay is adding an AI shopping companion called Penny to its asap! app, letting customers build a grocery basket by asking for what they want in their own words — by voice, text or photograph — rather than searching and scrolling through product listings. The feature, built on Google’s Gemini models, goes live…
Published On 2 Jul 20262 Jul 2026 The administration of United States President Donald Trump is slashing commercial fishing regulations from coast to coast, including reopening New England waters to scallop fishing that was banned after overfishing. “We’re opening the Atlantic and the Pacific, and the American consumers are going to benefit from what we’re…
