AI has fundamentally changed enterprise support

AI has fundamentally changed enterprise support

Stefan Steinle, executive VP and head of global customer support at SAP. AI is reshaping enterprise support and changing how solution providers think and operate, says Stefan Steinle, executive VP and head of global customer support at SAP, who adds that support has evolved into a strategic driver of business value. Support in this context…

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African Champions Parade TotalEnergies CAF Champions League Trophy to Thousands of Fans in Pretoria

African Champions Parade TotalEnergies CAF Champions League Trophy to Thousands of Fans in Pretoria

Freshly crowned African champions Mamelodi Sundowns showed off their TotalEnergies CAF Champions League trophy to thousands of adoring fans in a day-long trophy parade in the nation’s capital of Pretoria. The open-bus parade took place on Tuesday, kicking off at Sundowns traditional home Mamelodi before travelling to various Pretoria townships and the city centre where…

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African Champions Parade TotalEnergies CAF Champions League Trophy to Thousands of Fans in Pretoria

Africa: Nigeria’s Expanding Tech Ecosystem Leads Africa’s Innovation Push – Report

Nigeria’s growing influence in Africa’s technology and innovation ecosystem has received fresh global recognition as startups founded by Nigerians emerged strongly on Bloomberg’s latest list of 25 African Startups to Watch. The ranking, which highlights innovative startups solving critical challenges across the continent, underscored Nigeria’s expanding dominance in sectors such as fintech, artificial intelligence, health…

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Romania says Russian drone hit apartment building, lightly wounding 2 people near Ukraine border

Romania says Russian drone hit apartment building, lightly wounding 2 people near Ukraine border

A Russian drone struck an apartment building in NATO-member Romania, its defense ministry said early Friday morning, wounding two people.  “During the night of May 28-29, the Russian Federation resumed drone attacks on civilian and infrastructure targets in Ukraine, near the river border with Romania,” the ministry said. “One of these drones entered Romanian airspace,…

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Why most workforce engagement changes nothing

Why most workforce engagement changes nothing

Most organisations put enormous effort and financial investment into workforce engagement. Town halls are professionally produced, leadership roadshows are carefully scripted, strategy launches are timed and rehearsed. More often than not, very little actually changes after these interactions. People walk back to their desks, open their laptops and carry on exactly as before. The problem…

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Samsung studying how wearables can prevent GLP-1 muscle loss

Samsung studying how wearables can prevent GLP-1 muscle loss

Samsung has announced a collaborative research initiative with the Massachusetts General Hospital (MGH) Diabetes Research Centre to investigate how wearable technology can assist patients on GLP-1 medications in managing muscle loss. The clinical study will leverage the Galaxy Watch 8, which launched last year, alongside the Samsung Health ecosystem. Researchers plan to evaluate the feasibility…

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