CCMA to use ‘pervasive’ WhatsApp for referrals

CCMA to use ‘pervasive’ WhatsApp for referrals

Nkosikhona Nkosi, chief information officer of the CCMA. (Photograph by Lesley Moyo) The Commission for Conciliation, Mediation and Arbitration (CCMA) plans to deploy a WhatsApp chatbotfor labour dispute referrals, as it eyes tapping into generative artificial intelligence (AI) capabilities. This is according to Nkosikhona Nkosi, chief information officer of the CCMA, in an interview with…

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COP30: ILO welcomes adoption of Belém Political Package calling for decent work in just transitions

COP30: ILO welcomes adoption of Belém Political Package calling for decent work in just transitions

ILO staff with Brazil Labour Minister Luiz Marinho at the Just Transition Pavilion. PHOTO/UN. By PATRICK MAYOYO [email protected] The International Labour Organization (ILO) welcomed the adoption of the Belém Political Package at the 30th meeting of the Conference of the Parties (COP30) to the UN Framework Convention on Climate Change (UNFCCC). The Package, adopted by 195…

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Ralph Mupita on competition, AI and the future of mobile

Ralph Mupita on competition, AI and the future of mobile

South Africa’s big three telecommunications operators have all reported numbers in recent weeks, and the theme is clear: competition in prepaid has intensified sharply. Telkom’s resurgence has put pressure on both MTN and Vodacom, with MTN acknowledging it has “discernibly” lost prepaid market share. Watch the interview This is one of the topics covered in…

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Africa: Edun Calls for Intra-African Investment to Cushion Shrinking Global Aid

Africa: Trump Threatens to ‘Permanently Pause Migration From All Third World Countries’ in Escalating Anti-Immigration Rhetoric

Nairobi — U.S. President Donald Trump has vowed to “permanently pause migration from all Third World Countries,” escalating his hardline immigration stance amid renewed attacks on Somali and other immigrant communities in recent weeks. Trump’s remarks were issued in a lengthy Thanksgiving statement posted on Thursday, coming at a politically charged moment following the recent…

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Africa: Edun Calls for Intra-African Investment to Cushion Shrinking Global Aid

Africa: News Influencers Are Reshaping the Media – Insights From Kenya, Nigeria and South Africa

News creators and influencers have become increasingly important sources of news as more people turn to social media and video networks like Facebook and YouTube to inform themselves. By news creators, we mean individuals who create and distribute content mainly through social and video networks and have some impact on public debates around news and…

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