The persistent risk of weak passwords in organisations

The persistent risk of weak passwords in organisations

In an age of AI-powered threats and zero-trust frameworks, it’s remarkable how often the breach begins with something as basic (and preventable) as a bad password. Despite major advancements in cybersecurity technology, human error remains the single biggest risk. And at the heart of that risk? Weak, reused or easily guessed passwords. We have all…

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Connect acquires Elerian AI to expand AI services offering

Connect acquires Elerian AI to expand AI services offering

Dion Millson, Elerian AI founder and CEO. Connect, which positions itself as an international leader in technology-enabled customer experience (CX), has acquired Elerian AI, a specialist in conversational AI-optimised contact centres. This acquisition uniquely positions Connect to provide digital assistants that provide natural, frictionless caller experiences, which allow its customers to scale their contact centres…

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